Your AI-poweredutility otter for Discord
Support with an AI assistant at its core, and modules you add as your server needs them.
nightowlToday at 21:14
How do I get the Verified role? I can’t see the event channels.
GuildOtterAppToday at 21:14
Open #verify and press the button there. The role shows up within a minute, and the event channels with it.
The ticket system
It is complete on its own, even with the assistant switched off.
Panels & topics
You set the topics. Members pick one and land in the right channel.
GuildOtterAppToday at 09:00
Need help?
Pick a topic and a private ticket opens for you.
Capacity & wait times
Live capacity and wait time, right in the panel or anywhere else you want it.
GuildOtterAppToday at 14:20
Support
Estimated wait: ~5 min
Our ticket system is currently at 12% capacity
▰▱▱▱▱▱▱▱▱▱
Intake forms
Every ticket arrives with the details you asked for, so the first reply can be an answer.
New billing ticket
What did you buy? *
Order ID
Message builder
Every message in your style, designed visually, with no code to write.
Hi %userMention%, your %topicName% ticket is open.
Hi @mira, your Billing ticket is open.
Full lifecycle
A ticket is claimed, transferred, resolved and closed, and leaves a transcript behind.
GuildOtter14:02
Insights
How many tickets come in and how fast your team answers them.
Routine questions answer themselves.
It stays off until you switch it on. Then it answers first, and steps aside when your team shows up.
- It keeps support running while you sleep.
- It runs on Anthropic's newest models.
- You pick the model your server runs on.
Your knowledge base
It answers from the articles you write and from nothing else.
Escalation
Pings your team when it can’t help, then goes quiet.
GuildOtterAppToday at 14:05
Handing over to the team
Membership bought yesterday, /link done, still no role.
@Support can you take a look?
tessa is typing
What it costs
The ticket system works on every plan. Only the limits change, so there is a plan for every server, and the paid plans help with development.
Compare every limitAdd it to your server
Sign in with Discord and add the bot. Nothing is charged until you pick a paid plan.